Shipping Policy

Shipping Policy

Last Updated: 16 July 2026

At Vervix India, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • Orders are processed from Monday to Saturday.

  • Orders placed before 11:00 AM (IST) are usually processed and dispatched on the same day.

  • Orders placed after 11:00 AM, on Sundays, or on public holidays will be processed on the next working day.

  • All orders are subject to product availability and payment verification.

Shipping Timeline

  • Orders are generally dispatched within 24 hours of confirmation.

  • Estimated delivery time is 2–7 business days, depending on your location.

  • Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

Prepaid Orders

  • Free Shipping is available on all prepaid orders across India.

Cash on Delivery (COD)

  • Cash on Delivery (COD) is available for eligible pin codes.

  • A ₹40 COD handling charge will be applied to every COD order.

  • The COD fee will be automatically added at checkout.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS/WhatsApp (where applicable) within 24 hours.

If you do not receive your tracking details within 2 business days, please contact our customer support team.

Delivery Delays

While we strive to deliver every order on time, delays may occasionally occur due to:

  • Courier partner delays

  • Weather conditions

  • Public holidays

  • Remote serviceable locations

  • Natural disasters or unforeseen events

Vervix India is not responsible for delays caused by third-party courier services, but we will assist you in tracking and resolving delivery-related issues.

Incorrect Address & Undelivered Orders

Please ensure that your shipping address and contact details are accurate while placing your order.

If an order is returned to us due to:

  • Incorrect or incomplete address

  • Customer unavailable after multiple delivery attempts

  • Refusal to accept the order

the order will be treated as a Return to Origin (RTO).

In such cases:

  • Reshipping charges may apply.

  • Refunds, if applicable, will be processed after deducting shipping and handling charges.

  • Vervix India reserves the right to restrict Cash on Delivery (COD) for future orders.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery with your order number and clear photos of the package.

Contact Us

For any shipping or delivery-related queries, please reach out through our Contact Us page or email our customer support team.

Vervix India

Last Updated: 16 July 2026